At Welcome Pickups, protecting your personal information is a top priority. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our website, mobile applications, or services. By accessing our platform, you agree to the practices described in this policy.
Information We Collect
We collect personal information to provide a seamless and personalised experience. This may include your name, email address, phone number, payment details, and travel information such as pickup location, destination, and flight details. We may also collect technical data like IP address, device type, and browsing activity to improve our services.
How We Use Your Information
Your information is used to process bookings, connect you with drivers, and ensure a smooth transfer experience. We also use your data to communicate booking updates, provide customer support, and improve our services. In some cases, we may use your contact details to send relevant offers or service-related notifications, but only when permitted.
Sharing of Information
We may share your information with trusted third parties such as drivers, payment processors, and service providers who help us operate efficiently. These parties are required to protect your data and use it only for the intended purpose. We do not sell your personal information to third parties.
Data Security
We implement appropriate security measures to protect your personal data from unauthorised access, misuse, or loss. While we take strong precautions, no online system is completely secure, and users should also take steps to protect their information.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience, analyse traffic, and personalise content. You can control cookie preferences through your browser settings.
Your Rights
You have the right to access, update, or request deletion of your personal information. You may also opt out of marketing communications at any time. If you have any concerns about your data, you can contact our support team for assistance.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any updates will be posted on this page, and we encourage you to review it regularly.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us through our website. We are committed to ensuring your privacy and maintaining your trust.